Additional Hour
More Time. More Memories.More Celebration.
Service Description
Need a little more time to celebrate? Add an additional hour to your event rental so you and your guests can continue enjoying your special occasion without feeling rushed. Additional hours are subject to venue availability and must be requested and approved in advance. This add-on extends your event time only and does not automatically include additional decor, staffing, vendor services, or other package services unless otherwise specified. More time. More Memories. More celebration.
Cancellation Policy
At Excellence Studio Event Center, we understand that plans can change. To ensure fairness to all clients and maintain smooth operations, we have established the following cancellation policy: 1. Cancellation by Client If you need to cancel your event, the following terms apply:     •    More than 60 Days Before Event: Full refund of the deposit, minus a 10% administrative fee.     •    30 to 60 Days Before Event: 50% of the deposit is refundable.     •    15 to 29 Days Before Event: 25% of the deposit is refundable.     •    Less than 15 Days Before Event: No refund will be issued. 2. Rescheduling     •    Clients may reschedule their event once, subject to availability, without penalty if the request is made at least 30 days before the original event date.     •    If rescheduling occurs within 15 to 29 days before the event, a 25% rebooking fee will be applied.     •    No rescheduling is allowed for cancellations made within 14 days of the event; the full deposit will be forfeited. 3. Cancellation by Excellence Studio Event Center     •    In the rare case that Excellence Studio Event Center must cancel an event due to unforeseen circumstances (e.g., natural disasters, structural issues, or emergencies), the client will receive a full refund or the option to reschedule at no additional cost.     •    Excellence Studio Event Center is not responsible for cancellations due to circumstances beyond our control, such as extreme weather, government restrictions, or public emergencies. 4. No-Show Policy     •    If the client fails to show up for the event without prior notice, no refunds or credits will be issued. 5. Force Majeure     •    If an event must be canceled due to unforeseeable circumstances beyond the control of both parties (e.g., pandemics, natural disasters, government-imposed restrictions), both parties will work together to reschedule the event at no additional cost. If rescheduling is not possible, a partial refund may be considered on a case-by-case basis. 6. Refund Process     •    Refunds, when applicable, will be processed within 14 business days after approval.     •    All refund requests must be submitted in writing via email to info@excellence-studio.com. By booking with Excellence Studio Event Center, clients acknowledge and agree to this cancellation policy.
Contact Details
3565 Austell Rd SW #1049, Marietta, GA 30008, USA
404-465-1947
info@excellence-studio.com